Pricing pillar

Guard tour software pricing in 2026 — what you actually pay

Most guard tour vendors hide their pricing behind a sales call. The ones that publish often hide a per-site fee, a setup fee or an annual minimum. This is the structure of the market in plain English, with the verifiable numbers and the hidden costs to ask about before you sign.

Public per-checkpoint pricing. Free forever with unlimited guards.

Compared on the same axes

  • Per-officer vs per-site
  • Public vs sales-call
  • Hidden fees
  • 5-year TCO

The three pricing models you will see

Every guard tour vendor uses one of these three models, sometimes blended. Knowing which model you face changes how you negotiate.

Per officer per month

You pay for each active controller (the people scanning checkpoints). Adding a site doesn't increase the bill; adding officers does. Typical USD: $3 to $15 per officer per month for SaaS plans, much higher for enterprise tiers with sales-led pricing. Best for operators with many sites and a stable headcount.

Per site per month

You pay for each protected location regardless of headcount. Adding officers is free; adding sites costs. Typical USD: $30 to $200 per site per month at SMB tier, custom at enterprise. Best for operators with few large sites and high officer rotation.

Hybrid (per officer + per site)

Both axes carry a fee. Common at enterprise tiers where the vendor wants growth on both surfaces. Typical math: $5 per officer + $50 per site, plus a setup fee on top. Best for vendors, worst for operators — the bill scales with everything.

Public pricing vs sales-call pricing

Whether the vendor publishes the number on their website matters more than buyers usually think. Public pricing forces honest competition; sales-call pricing lets the vendor read your buying intent before quoting.

VendorPricing modelPublished on website?Starting from (verifiable May 2026)
guardtour.app (Patrol Tech)Per checkpoint / monthYes$0 Free · $29 Pro · $79 Business
QR-PatrolPer officer / module hybridYesModular per module + per device tags; published on qrpatrol.com
TrackTikPer officer / month (estimated)NoSales call required; reported by buyers in $8–$20 range
SilvertracPer site / month (estimated)NoSales call required; reported by buyers in $50–$150 per site
Trackforce ValiantEnterprise hybridNoSales call required; quotes typically annual, six figures for mid-market
Trinity GuardPer officer (estimated)NoSales call required; reported by buyers in $5–$12 range

The hidden fees that change the bill

Eight extra costs that buyers discover after signing. Ask the vendor about each one in writing during the demo.

Setup fee

One-time onboarding charge. Common at $500–$5,000 for enterprise tiers. SMB SaaS plans usually waive it. guardtour.app: $0.

Per-site fee on top

Even on a per-officer model, some vendors charge $20–$100 per active site. Multiplied by 50 sites it's a meaningful number. guardtour.app: no per-site fee.

Annual minimum commitment

A floor that applies even if you scale down. Common at enterprise: $12,000–$50,000 / year minimum. guardtour.app: month-to-month, no minimum.

Per-checkpoint quota

Some vendors meter the number of QR/NFC scans per month. Above the quota, scans cost $0.05–$0.15 each. guardtour.app: unlimited scans on every plan.

Premium reports module

Custom reports, audit exports and white-label PDFs are sometimes a paid add-on at $100–$500 / month. guardtour.app: included on Pro and Business.

API access tier

REST API and webhooks are gated to enterprise plans on some vendors. guardtour.app: read API on Pro, full read/write on Business.

Phone support add-on

24/7 phone support is sometimes a paid add-on at $200–$500 / month. guardtour.app: phone support included on Business; documented response times.

Training and certification

Mandatory paid onboarding training, $500–$2,500 per cohort. guardtour.app: free self-serve documentation, optional paid training only on Business and Enterprise plans.

Five-year total cost of ownership — worked example

Concrete scenario: a security operator with 50 controllers across 10 sites, running guard tours 24/7 for five years.

VendorYear 15-year TCONotes
guardtour.app Pro~$348~$1,74010 checkpoints on Pro at $29 / month flat. Controllers unlimited. No per-site, no setup, no minimum.
guardtour.app Business~$948~$4,74040 checkpoints on Business at $79 / month flat. Controllers unlimited. SLA, API write, SSO, priority support.
TrackTik (estimated)$15,000 – $30,000$75,000 – $150,000Sales-led; setup fee plus annual minimum. Typical for 50 officers across 10 sites.
Silvertrac (estimated)$6,000 – $18,000$30,000 – $90,000Per-site model; 10 sites × $50–$150 × 12 months plus setup.
Trackforce Valiant (estimated)$50,000+$250,000+Enterprise contract; six-figure annual minimum typical for mid-market.

Estimates for vendors that don't publish pricing are based on aggregated buyer reports and Capterra / G2 conversations as of May 2026; verify with each vendor in writing before signing. guardtour.app numbers are the published canonical pricing at https://patroltech.online/pricing.

Which pricing model fits your operation

Many sites, stable headcount (typical mid-market security firm)

Per officer / month

Adding a site is free; you pay for the people scanning. Predictable bill that grows with hiring, not with portfolio rotation.

Few large sites, high officer churn (campus security, large industrial)

Per site / month

You pay for the location, not for who scans it. Hiring a replacement does not move the bill.

Small operator starting out (a handful of checkpoints, 1–2 sites)

Free plan with unlimited controllers

If your operation fits, the free plan covers it indefinitely. guardtour.app is the only one in this comparison with a permanent free tier; the rest are time-limited trials.

Enterprise with strict procurement (annual budget, RFP, SSO required)

Per checkpoint with SLA tier (Business)

The Business tier ($79 / month, billed per checkpoint) bundles SLA, full API, SSO and priority support without enterprise-tier sales lockup.

Reseller or MSP planning to white-label

Per officer with white-label add-on

Per-officer scales linearly with your end-customer headcount. White-label avoids per-site fees that would inflate your COGS as you onboard new MSP clients.

Pricing FAQ — what buyers ask

Why do most guard tour vendors hide their pricing?

Sales-led pricing lets the vendor quote a number anchored to your buying intent rather than to the cost of the service. The same product can be sold for $5 / officer / month to a small team and $25 / officer / month to a large enterprise — which is great for the vendor but means buyers can't comparison-shop. The four vendors that publish pricing publicly (guardtour.app, QR-Patrol, and a few smaller ones) compete on transparency, and that pressure pushes published prices down.

Is per-officer pricing always cheaper than per-site?

Not necessarily. The break-even depends on your officer-to-site ratio. With 5 officers per site, per-officer at $5 / month equals per-site at $25 / month. Below 5 officers per site, per-site is cheaper; above, per-officer wins. Run the math with your real numbers, not the vendor's marketing average.

What is the typical setup fee in 2026?

SMB SaaS plans waive setup. Mid-market tiers (TrackTik, Silvertrac, Trinity Guard) charge $500–$5,000 one-time. Enterprise (Trackforce Valiant) builds setup into a six-figure annual contract. guardtour.app: $0 setup on every plan.

Are there usage caps that turn into surprise charges?

Yes, mostly around scan quotas, photo storage and report generation. Some vendors meter QR/NFC scans above 10,000 / month at $0.05–$0.15 each. Others cap photo storage at 5 GB per controller before charging extra. guardtour.app: unlimited scans, photos compressed automatically, no metered overages.

What is the difference between guardtour.app Pro and Business?

Pro at $29 / month (10 checkpoints included, then +$2 each) covers the core: QR/NFC scans, offline mode, dashboard, alerts to Slack/Teams/WhatsApp, PDF reports, read API. Business at $79 / month (40 checkpoints included, then +$1 each) adds: SSO, write API, custom dashboards, SLA, priority phone support, audit log retention, advanced integrations (Splunk, Sentinel, Genetec). Controllers (guards) are unlimited on both. The differentiator is whether you need integrations and SLA — most operators do not.

How does the 5-year TCO compare across vendors for a real 50-controller operation?

guardtour.app Pro is $29 / month flat (10 checkpoints included), about $1,740 over 5 years with controllers unlimited. Sales-led vendors typically come in many times higher once setup, annual minimums and add-on modules are accounted for. The TCO table on this page lays out concrete estimates per vendor with the assumptions stated.

Can I run guardtour.app on the free plan forever?

Yes. The free plan is not a trial: it is a permanent tier with unlimited controllers (guards), 5 checkpoints, offline mode, basic real-time dashboard, PDF reports and unlimited scans. The product makes money on the operators that grow past 5 checkpoints and upgrade to Pro or Business.

How do I get a binding quote before I commit?

For guardtour.app: the public pricing is binding — what you see is what you pay — USD or EUR market pricing depending on your region. For sales-led vendors: ask for a written quote with all line items including setup, annual minimum, per-site fees, scan quotas and support tier. Compare line-by-line against the public pricing on this page before signing.

Pricing without sales calls.

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