Many sites, stable headcount (typical mid-market security firm)
Per officer / month
Adding a site is free; you pay for the people scanning. Predictable bill that grows with hiring, not with portfolio rotation.
Pricing pillar
Guard tour software pricing in 2026 — what you actually pay
Most guard tour vendors hide their pricing behind a sales call. The ones that publish often hide a per-site fee, a setup fee or an annual minimum. This is the structure of the market in plain English, with the verifiable numbers and the hidden costs to ask about before you sign.
Public per-controller pricing. Free up to 10 controllers, no time limit.
Compared on the same axes
- Per-officer vs per-site
- Public vs sales-call
- Hidden fees
- 5-year TCO
The three pricing models you will see
Every guard tour vendor uses one of these three models, sometimes blended. Knowing which model you face changes how you negotiate.
Per officer per month
You pay for each active controller (the people scanning checkpoints). Adding a site doesn't increase the bill; adding officers does. Typical USD: $3 to $15 per officer per month for SaaS plans, much higher for enterprise tiers with sales-led pricing. Best for operators with many sites and a stable headcount.
Per site per month
You pay for each protected location regardless of headcount. Adding officers is free; adding sites costs. Typical USD: $30 to $200 per site per month at SMB tier, custom at enterprise. Best for operators with few large sites and high officer rotation.
Hybrid (per officer + per site)
Both axes carry a fee. Common at enterprise tiers where the vendor wants growth on both surfaces. Typical math: $5 per officer + $50 per site, plus a setup fee on top. Best for vendors, worst for operators — the bill scales with everything.
Public pricing vs sales-call pricing
Whether the vendor publishes the number on their website matters more than buyers usually think. Public pricing forces honest competition; sales-call pricing lets the vendor read your buying intent before quoting.
| Vendor | Pricing model | Published on website? | Starting from (verifiable May 2026) |
|---|---|---|---|
| guardtour.app (Patrol Tech) | Per officer / month | Yes | $0 free up to 10 controllers · ~$3.20 Pro · ~$10.70 Complete |
| QR-Patrol | Per officer / module hybrid | Yes | Modular per module + per device tags; published on qrpatrol.com |
| TrackTik | Per officer / month (estimated) | No | Sales call required; reported by buyers in $8–$20 range |
| Silvertrac | Per site / month (estimated) | No | Sales call required; reported by buyers in $50–$150 per site |
| Trackforce Valiant | Enterprise hybrid | No | Sales call required; quotes typically annual, six figures for mid-market |
| Trinity Guard | Per officer (estimated) | No | Sales call required; reported by buyers in $5–$12 range |
Five-year total cost of ownership — worked example
Concrete scenario: a security operator with 50 controllers across 10 sites, running guard tours 24/7 for five years.
| Vendor | Year 1 | 5-year TCO | Notes |
|---|---|---|---|
| guardtour.app Pro | ~$1,920 | ~$9,600 | 50 controllers × $3.20 × 12 months. No per-site, no setup, no minimum. |
| guardtour.app Complete | ~$6,420 | ~$32,100 | 50 controllers × $10.70 × 12 months. SLA, API write, SSO, priority support. |
| TrackTik (estimated) | $15,000 – $30,000 | $75,000 – $150,000 | Sales-led; setup fee plus annual minimum. Typical for 50 officers across 10 sites. |
| Silvertrac (estimated) | $6,000 – $18,000 | $30,000 – $90,000 | Per-site model; 10 sites × $50–$150 × 12 months plus setup. |
| Trackforce Valiant (estimated) | $50,000+ | $250,000+ | Enterprise contract; six-figure annual minimum typical for mid-market. |
Estimates for vendors that don't publish pricing are based on aggregated buyer reports and Capterra / G2 conversations as of May 2026; verify with each vendor in writing before signing. guardtour.app numbers are the published canonical pricing at https://patroltech.online/pricing.
Which pricing model fits your operation
Few large sites, high officer churn (campus security, large industrial)
Per site / month
You pay for the location, not for who scans it. Hiring a replacement does not move the bill.
Small operator starting out (under 10 controllers, 1–2 sites)
Free plan up to 10 controllers
If your operation fits, the free plan covers it indefinitely. guardtour.app is the only one in this comparison with a permanent free tier; the rest are time-limited trials.
Enterprise with strict procurement (annual budget, RFP, SSO required)
Per officer with SLA tier (Complete)
The Complete tier (~$10.70/controller) bundles SLA, full API, SSO and priority support without enterprise-tier sales lockup.
Reseller or MSP planning to white-label
Per officer with white-label add-on
Per-officer scales linearly with your end-customer headcount. White-label avoids per-site fees that would inflate your COGS as you onboard new MSP clients.
Pricing FAQ — what buyers ask
Why do most guard tour vendors hide their pricing?▼
Sales-led pricing lets the vendor quote a number anchored to your buying intent rather than to the cost of the service. The same product can be sold for $5 / officer / month to a small team and $25 / officer / month to a large enterprise — which is great for the vendor but means buyers can't comparison-shop. The four vendors that publish pricing publicly (guardtour.app, QR-Patrol, and a few smaller ones) compete on transparency, and that pressure pushes published prices down.
Is per-officer pricing always cheaper than per-site?▼
Not necessarily. The break-even depends on your officer-to-site ratio. With 5 officers per site, per-officer at $5 / month equals per-site at $25 / month. Below 5 officers per site, per-site is cheaper; above, per-officer wins. Run the math with your real numbers, not the vendor's marketing average.
What is the typical setup fee in 2026?▼
SMB SaaS plans waive setup. Mid-market tiers (TrackTik, Silvertrac, Trinity Guard) charge $500–$5,000 one-time. Enterprise (Trackforce Valiant) builds setup into a six-figure annual contract. guardtour.app: $0 setup on every plan.
Are there usage caps that turn into surprise charges?▼
Yes, mostly around scan quotas, photo storage and report generation. Some vendors meter QR/NFC scans above 10,000 / month at $0.05–$0.15 each. Others cap photo storage at 5 GB per controller before charging extra. guardtour.app: unlimited scans, photos compressed automatically, no metered overages.
What is the difference between guardtour.app Pro and Complete?▼
Pro at ~$3.20/controller/month covers the core: QR/NFC scans, offline mode, dashboard, alerts to Slack/Teams/WhatsApp, PDF reports, read API. Complete at ~$10.70/controller/month adds: SSO, write API, custom dashboards, SLA, priority phone support, audit log retention, advanced integrations (Splunk, Sentinel, Genetec). The differentiator is whether you need integrations and SLA — most operators do not.
How does the 5-year TCO compare across vendors for a real 50-controller operation?▼
guardtour.app Pro is roughly $9,600 over 5 years for 50 controllers (50 × $3.20 × 60 months). Sales-led vendors typically come in at 5–15× that number when setup, annual minimums and add-on modules are accounted for. The TCO table on this page lays out concrete estimates per vendor with the assumptions stated.
Can I run guardtour.app on the free plan forever?▼
Yes, if your operation stays under 10 active controllers. The free plan is not a trial: it is a permanent tier with offline mode, basic real-time dashboard, PDF reports and unlimited scans. The product makes money on the operators that grow past 10 controllers and upgrade to Pro or Complete.
How do I get a binding quote before I commit?▼
For guardtour.app: the public pricing is binding — what you see is what you pay, in your local currency at the daily FX rate from EUR base. For sales-led vendors: ask for a written quote with all line items including setup, annual minimum, per-site fees, scan quotas and support tier. Compare line-by-line against the public pricing on this page before signing.
Pricing without sales calls.
See the numbers, do the math, start free up to 10 controllers. Drop your work email and we'll send the pricing breakdown PDF and the TCO calculator.
No credit card · GDPR-compliant · Pricing in your local currency at daily FX from EUR.