Every patrol, verified. Every site, in one app.

Three structural differences. (1) We are the only one with end-to-end offline mode that survives multi-hour disconnects with server-signed timestamps. (2) We have a permanent free tier up to 10 controllers — no major competitor matches this. (3) Our pricing is fully published. We are not the right pick for everyone — see the 'Compare' page for what we don't ship yet (AI fraud detection, BLE beacons).

Yes. The mobile app captures scans, incidents, photos and GPS without connectivity. Server-signed timestamps prevent tampering. Queue handles 10,000+ events per device. We've validated 8-hour shifts at 220kV substations with zero data loss. On sync, your audit log shows the actual scan time, not the upload time.

SOC 2 Type II audit in progress, target Q3 2026. HIPAA-ready architecture (AES-256 at rest, TLS 1.3 in transit, BAA available on Pro+). ISO 27001 on roadmap, target Q4 2026. EU customers get GDPR-native architecture out of the box. Compliance docs available under NDA for procurement teams.

Yes. CSV importers for QR-Patrol and TrackTik exports. For Silvertrac and others, our onboarding team migrates sites, checkpoints, users and 12 months of historical data within 48–72 hours. No additional cost on Pro+ plans.

Android 8.0+ and iOS 14+. We've validated common field devices: Samsung A-series, Galaxy XCover (rugged), iPhone SE, Pixel and CAT phones. App size: 28 MB Android / 32 MB iOS. Battery impact under 4% on a typical 4-hour shift.

Per controller — the people doing the tours. Sites are unlimited on Pro and Complete. Free tier includes 1 site. This is intentional: we want you to onboard every site you have without a pricing cliff. Same pricing as patroltech.online/pricing.

Yes. 10 controllers, 1 site, unlimited time, unlimited tours. No credit card, no time limit. The trade-off vs paid plans: no API write access, community support only, no advanced integrations. We use freemium for adoption — paying customers fund the platform.

Native: Milestone XProtect, Splunk, Microsoft Sentinel, Genetec Security Center, Slack, Microsoft Teams, WhatsApp Business. Public REST API and webhooks for everything else. MDM partners: SOTI MobiControl and Samsung Knox.

Primary regions: AWS Frankfurt (eu-central-1) for EU customers, AWS Ohio (us-east-2) for North America. Data residency is configurable on Complete plan. We never transfer data across regions without explicit consent. Detailed architecture in our security whitepaper (NDA-gated).

Self-service: under 30 minutes from sign-up to first checkpoint scan. Assisted onboarding (Pro+): 24–48 hours including site import, controller training videos and integration setup. Enterprise (Complete with SLA): 5-business-day rollout for 100+ controllers including SSO setup.